FAQ
1. Could you introduce your company and products?
Shenzhen Electron Technology CO., LTD. was founded in 2008. It
covers an area of 10000 square meters, which has more than 300
employees. Our main products include android tablet, digital
signage, advertising machine and android all in one. We have plenty
experience and 13 years history of development, design, production
and management in the field of digital signage. The daily output of
our factory has achieved 5000pcs. Furthermore, the anual production
capacity reaches to 1,500,000pcs. Our products are exported to over
30 countries and regions. Most of our products have got ISO9001 &
ISO45001 & OHSA18001 & IECQ QC 080000 quality management system
certifications. For more product information, please contact our
sales manager online.
2. What is the MOQ on your product?
We can supply 1 unit for a sample order. There is a small quantity
in stock. If you need a discount for bulk orders, please feel free
to contact our online sales manager.
3. What payment method does your company accept?
We accept most payment methods and give preference to wire
transfer.
4. What is your modes of transportation in logistics? What’s the
delivery charge and delivery date?
Our mode of transportation mainly include express, sea and air
shipments, and the delivery charge is calculated based on your
address and the product quantity. All products can be delivered
within 7-10 days if we have stock. If you have any customization
requirements, please contact us for confirmation. Our strong
R&D team can meet your special needs in time.
5. What is your products warranty and your after-sales service?
Our company is a certified national high-tech enterprise. Our
products have passed ISO9001 quality management system
certification, China Compulsory Certification(CCC), FCC, CE, RoHS,
HDMI and other certifications, and have been consistently praised
by our customers. The warranty period is one year. Our company
supports online after-sales service to response your questions in
time and help you solve the problem as soon as possible.
6. Could you customize the product for me?
Our company supports a customized LOGO, SDK and PCBA, and also
offers pre-installation services. If you are interested in
customizing more items, please contact our sales manager.
7. What is your product packaging solution? Is it reliable?
The package is a reliable packaging contains the quality product
which has passed inspections and drop test. We guarantee to deliver
your goods in good condition.
